Refund policy

Effective date: 07.07.2025

Return policy

If you are not entirely satisfied with your purchase, we are here to help with our return policy.

  1. Eligibility for Returns

  • Items must be returned within 14 days from the purchase date.

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Proof of purchase is required.

  • Certain items such as perishable goods, custom-made products, and personal care items may not be eligible for return.

  1. Return Process

  • Contact our customer support at care@withallnatural.com to initiate a return request.

  • Once approved, we will provide instructions on how to return your item.

  • The customer is responsible for return shipping costs unless the return is due to an error on our part.

  • We recommend using a trackable shipping service as we are not responsible for lost or damaged returns.

  1. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method within 14 business days.

  • Shipping fees are non-refundable.

  1. Exchanges

  • If you need to exchange an item, please contact us to confirm availability.

  • Exchanges are processed once we receive the original item.

  1. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the issue.

  • We will provide a replacement or full refund as applicable.

  1. Contact us

For any questions regarding our return policy, please contact us at: care@withallnatural.com